Your Site Title

Fixed-Rate Managed Services

This solution includes:

As a fixed-rate customer, The Branch gets unlimited access to every layer below — proactively managed, monitored, and supported with no surprise invoices.

Managed Services

Eliminate downtime worries. We handle every layer of IT complexity — monitoring, patching, and incident response — so your staff can focus on ministry, not infrastructure.

Included at fixed rate

24 / 7 Monitoring

Live network heatmaps and alerts track temperature, bandwidth, power, and device health. Our team sees issues before they affect a Sunday service.

Network heatmap live

Security

Antivirus, firewall policies, and intrusion detection — continuously updated. Every campus protected under a unified security posture with zero additional cost.

Threat shield active

Bandwidth Management

QoS policies prioritize live-stream production, access control, and staff systems. Visitors on guest Wi-Fi never compete with your AVL board on Sunday morning.

QoS enforced

VoIP

Cloud-based phone systems across both campuses with optional trunking. Staff, security, and production desks stay connected on one unified platform.

Cloud PBX included

Wireless Coverage

High-density AP deployment mapped to your floor plan. From the sanctuary to the parking lot, seamless roaming with no dead zones for staff or congregation.

Coverage map live

Cloud Infrastructure

Servers, storage, and cloud management in one fixed monthly cost. Backups run automatically every night — your data is safe even if hardware fails.

Auto-backup nightly

Disaster Recovery

When the unexpected happens, we restore operations fast. Full redundancy planning, failover routing, and documented recovery runbooks — tested before you need them.

RTO < 4 hours

Procurement

We source, spec, and stage every piece of hardware before it arrives on site. No vendor negotiations, no surprise compatibility issues — just equipment that works on day one.

Pre-staged & tested

How We Roll It Out

Phased delivery. Zero disruption.

Every service above is activated in sequence across your 4-phase roadmap. You're not paying for things that aren't installed yet — and nothing goes live until it's tested.

Foundation First

Network, VPN, and power redundancy go in before anything else touches the new infrastructure.

Campus by Campus

Farmers Branch rolls in Q1/Q2 2027. Vista Ridge follows Q3/Q4 2027. Staff experience is never interrupted at both locations simultaneously.

Activate & Validate

Each phase ends with a sign-off walkthrough. Monitoring dashboards go live. Every managed service switches on only after validation.

Fixed Rate from Day 1

Your managed services fee is locked regardless of ticket volume, hardware swaps, or after-hours calls. Predictable IT cost — forever.